Contact Us

Contact Us

We’re Here to Help

For questions about our lip liners, lipsticks, lip glazes, an existing order, shipping, returns, cancellations, or refunds, please email support@acinacea.com or call +1 706-654-5342.

When contacting us about an order, please provide your order number and the email address used at checkout. For damaged, defective, or incorrect items, please include a description of the issue and clear photographs so we can review your request.

Privacy Requests

For questions about your personal information or to exercise your privacy rights, please contact us using the same email address or phone number.

Please describe your request clearly and do not send full payment card details, passwords, verification codes, or unnecessary identification documents by email.

Business Information

Acinacea is a store brand operated by Hcieaxco INC.

Hcieaxco INC
Operator of the Acinacea store brand

Principal Office Address:
1252 Emerson St
Denver, CO 80218
United States

Email: support@acinacea.com
Phone: +1 706-654-5342
Website: https://acinacea.com/

Return Address

Our principal office address is not an automatic return address.

Please contact us before sending any return. For eligible items, we will provide the appropriate return instructions and return address after reviewing your request.

Returns sent without prior authorization may not be accepted or processed.